This device, accessed through 911, allows callers with hearing disabilities to seek emergency assistance without delay. Callers can access the Center by typing a request, which Telecommunicators receive and respond to, by typing replies.
The Operations Room has an independent TTY at each position to enable us to communicate with the hearing and speech impaired segment of the community. The units are equipped with preprogrammed messages on memory keys as well as with a keyboard to key full messages to the callers.